Eligible products may be returned within 14 days from the date of successful delivery. To qualify for a return, products must remain unused, undamaged, complete with all original accessories, tags, manuals, and packaging. Requests submitted after the 14-day return period may not be eligible for processing.

Returned products must be in their original condition without signs of use, alteration, damage, or missing components. Items that do not satisfy our return eligibility requirements may be declined or may not qualify for a replacement or refund after inspection.

Certain products cannot be returned due to hygiene reasons, customization, clearance status, or other product-specific restrictions. Products clearly identified as non-returnable are not eligible for replacement or refund once delivered.

Customers should submit a return request within the applicable return period. Once the request is reviewed and approved, detailed return instructions will be provided. Products returned without following the approved return process may be delayed or may not qualify for return processing.

Every returned product undergoes a detailed inspection to verify its condition, packaging, accessories, and overall eligibility. Refunds or replacements are approved only after the returned product successfully satisfies all return policy requirements.

As all purchases on our platform are completed exclusively through Cash on Delivery (COD), refund processing begins only after the returned product has been received, inspected, and approved. Refunds are issued only for eligible returns that satisfy our return policy.

Approved refund requests are processed within a reasonable operational timeframe after inspection has been completed. Processing times may vary depending on verification procedures and internal operational requirements before the refund process is finalized.

If you receive a damaged, defective, or incorrect product, please report the issue promptly after delivery. Verified cases may qualify for a replacement or refund after product inspection and confirmation of the reported issue.

Eligible products may be replaced with the same item whenever stock is available. If the identical product is unavailable, an appropriate alternative solution may be offered based on inventory availability and return eligibility.

Orders may be cancelled before they enter packaging or dispatch. Once an order has been prepared for shipment or handed over to the delivery partner, cancellation requests may no longer be accepted because the fulfillment process has already begun.

Returned products should be securely packed using their original packaging whenever possible. Items damaged during return transit due to insufficient packaging may not qualify for a complete refund or replacement following inspection.

This Return & Refund Policy may be revised periodically to reflect improvements in our services, operational procedures, or business requirements. Updated policies become effective immediately upon publication, and continued use of our platform constitutes acceptance of the revised policy.